Which countries do you ship to?

I just placed an order, can I cancel it?

Do you offer returns or exchanges?

I didn't receive a confirmation email, did my order go through?

Why was my credit card charged multiple times?

I didn't receive a tracking number, when should I expect it?

Is buying on-line safe?

Tracking is telling me my label has been created, but it's not telling me where it is? Why is this?

I made two orders today. Can you combine them into one and refund the balance?

I emailed customer service, how long will it take them to respond?

Can I change the address that my order is shipped? 

I noticed I entered the wrong postal code/apartment # and the package is now being returned to sender, what are the next steps to have my package reshipped to me?

Can I exchange my item for a higher-priced item if I pay the difference?

Will my online gift card expire?

How do I know if my package has shipped and is on its way?

Do you refund shipping fees?