We apologize that your item did not work out.
Please contact us to make a return/exchange.
Please note that we do not provide refunds or exchanges for items that have been worn and/or washed. We also don't provide refunds or exchanges for any items that are limited edition, pre-order or otherwise stated by us. Any sale items or discounted items are not eligible for returns or exchanges. Exchanges/Refunds are only valid 7 days from the date items are received.
For any online services/programs/training etc. we have a zero refund policy.
Please send all inquiries to firstname.lastname@example.org